Where others see unprofitable assets,
we see unrealised potential。
“Profound customer centricity is at the heart of the deep relationship that Mahindra Finance has formed with its customer, and the customer has repaid the compliment to the extent that (s)he almost seems to be saying, ‘I may be small but my dreams are not. Mahindra Finance understands my aspirations and helps make dreams come true. They know me well, they are part of me. And I am Mahindra Finance.’”
Mahindra’s pioneering spirit saw it enter this under-served rural market — long before it was fashionable, long before Rural Finance became a buzzword — in 1991 as a captive finance company that helped farmers purchase tractors. Over the years, it evolved into what it is today, an organisation with a vast reach and even greater impact. Its greatest achievement perhaps isn’t the millions it loans, but the freedom it offers. From moneylenders. From a stringent and slow system.
波克棋牌And ultimately, from fear.
“Majdoor se maalik (from labourer to owner) — I owe a lot to Mahindra Finance. I was an ordinary labourer working in a brick manufacturing plant. But I always wanted to start my own business of transporting goods. However, the major obstacle was getting finance to buy a tractor. I approached various banks and other financial institutions and was informed that they do not offer re-finance as a product. This is where Mahindra Finance came in and offered me a tractor loan without any hassles. Today, I’m my own boss and earning a respectable income. To be honest, Mahindra Finance has totally changed my life!- Krishna, Jhajjar, Haryana
Our understanding of our customers sees us innovate to suit not just their financial needs, but their mindset too.
It’s why our product portfolio covers commercial, vehicles, home, SME, insurances products and services, with over multiple customised offerings。 We also offer fixed deposits, mutual funds, and bonds。 It’s a comprehensive bouquet that makes sure our customers are covered, no matter what their individual need is。
Our unique Earn & Pay model leads to quicker service, flexible documentation, lower interest rates than traditional sources, and the use of assets under loan to earn from it.
Our customer-centricity also means we offer a six month EMI instead of a monthly one。
Earn & Pay
Lower interest rates
Use of assets under loan
Six month EMI
One of our key innovations is literally human-centred. It translates to using qualitative sources like neighbourhoods and village authorities to judge credit-worthiness, and hiring local men and women as full-time field officials, reducing our dependence on formal methods and making doorstep disbursement and collection efficient and fast.
One of our key innovations is literally human-centred。 It translates to using qualitative sources like neighbourhoods and village authorities to judge credit-worthiness, and hiring local men and women as full-time field officials, reducing our dependence on formal methods and making doorstep disbursement and collection efficient and fast。
Similarly, our field force is equipped with state-of-the-art Hand Held Devices for speedier services, and to reduce our dependence on branches。 The HHD has customised hardware and software, with features like SMS services, a biometric reader, GPS, and offline services to ensure that connectivity or not, we’re there by your side。